Shipping & Return Policy

We ship to Australia and New Zealand from our Australian store.

Shipping costs and methods:

  • Our shipping fees are weight based starting at approx. $9.50.

  • All our products are sent using tracking with a shipping notification sent to you once your order has shipped.

  • We offer free-shipping thresholds on all orders.

Approximate shipping times:

  • Standard Shipping QLD, NSW, VIC, SA: 7-14 days

  • Standard Shipping WA, NT: 14-28 days

Shipping Delays:

Unfortunately due to unforeseen issues at warehouses and shipping companies, delivery times can not be guaranteed and your order may be delayed. We apologize if this occurs. We have little control over the delivery once your order ships. In most cases, orders do arrive but can be delayed. Please keep an eye on your shipping tracking for updates.

Return Policy:

We offer a 14-Day No Questions Asked return policy. You can read our full return policy here including terms and conditions.

There are no returns on sale items or our Vagami Collection. Vagami ships in multi-layered protective packaging, therefore once opened we can not accept returns, so please choose carefully.

If you choose to return, you will simply need to email our support via the support tab on our website for a return authorisation and our returns address.

Unfortunately, we do not offer exchanges or refunds on digital products, workshops or coaching.